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Privacy Policy

We at Plaza Royal are committed to protecting your personal data and ensuring that you have complete control over how it is used by us.

What Personal Information May Be Collected

When you register for an account with us, we may collect certain information from you. This includes but is not limited to: name, date of birth, email address, password, and other details related to your registration process.

We also use cookies and tracking technologies (such as IP addresses) to gather usage analytics and behavioral data when you interact with our platform or mobile app.

Account Registration Information

When creating an account with us, we may ask for identification information such as name, address, phone number, etc. This is necessary in accordance with applicable laws and regulations.

We will store this information securely on our servers and use it to verify your identity when you log into the platform or mobile app.

Device and Browser Information

When interacting with our website or mobile app, we may collect details about the device you are using (such as operating system type, browser name and version) in order to improve the overall user experience.

We also monitor for session management, login protection and anti-fraud prevention purposes. However, this will be done strictly without identifying specific users unless necessary and proportionate.

Usage Analytics and Behavioural Data

To ensure that our platform continues to provide an engaging experience, we use cookies and tracking technologies (including IP addresses) to collect anonymous data on usage patterns. This may include the duration of a session or login attempts.

However, no personally identifiable information is ever linked with this analytics data unless it's absolutely necessary for legitimate purposes such as customer support requests or security reasons.

Cookies and Tracking Technologies

We use cookies and tracking technologies (including IP addresses) in order to enhance user experience, monitor platform usage and combat potential fraud. However, we respect your rights regarding tracking preferences.

When using our website, you may be able to configure settings for which types of data is collected or displayed. Some browsers provide a Do Not Track feature – please note this preference may not always override all aspects of online analytics.

Communication Preferences

We will only send marketing communications and/or special offers that we believe are relevant to your interests based on the information you've provided during account setup (e.g., favourite games, deposit history) or from other reasonable inferences. You can opt-out at any time by contacting us directly via email support.

If you do not wish for marketing messages or special promotions be communicated through e-mail and/or text message then select the appropriate choice when creating your user profile during sign-up process with our website platform system application forms online form registration process on-line mobile app smart phone device.