Responsible Gaming

We are committed to providing a safe and enjoyable gaming experience for all our players. To promote responsible gaming habits, we encourage you to adopt the following best practices.

Safe and Balanced Gaming Habits

Gaming should be entertaining rather than a source of income. Set aside a budget for gaming and stick to it. Don't chase losses or spend more money than you can afford to lose. Remember, gaming is about having fun, not making money.

A balanced gaming habit means enjoying your favourite games without letting them control your finances.
Be mindful of your time spent playing and take regular breaks to maintain a healthy balance between gaming and other aspects of life.

Budgeting for Gaming

To ensure you don't spend more than you can afford, set aside a budget specifically for gaming. This will help you stick within your limits and prevent overspending.

Decide on a comfortable spending limit that suits your lifestyle.
Set aside funds for emergencies or unexpected expenses to avoid going into debt.
Consider setting up automatic transfers from your primary account to your gaming fund to maintain discipline.

Deposit, Loss, Wager, and Session Limits

We offer various tools to help you manage your gaming activity responsibly. You can set deposit limits, loss limits, wagering limits, or session limits on our platform.

Deposit Limit: Set a limit for how much you can deposit within a specified period (e.g., daily, weekly).
Loss Limit: Establish a threshold beyond which you will not continue gaming (e.g., if your losses exceed £500 in 24 hours).
Wagering Limits: Decide on the maximum amount you wish to bet per round or session.
Session Time: Set a timer for how long you'll spend playing within one session.

Reality Checks and Time Reminders

Reality checks can help you monitor your gaming activity. You can also set reminders to take breaks and review your gaming habits.

Utilize our built-in reality check tool to track your play time, deposits, wins, or losses.
Set up automatic notifications for regular time-outs, loss limits, or other parameters of your choice.

Cooling-off Periods and Self-Exclusion

If you feel that you're struggling with responsible gaming habits, we encourage you to use our self-exclusion tool. This feature allows you to temporarily or permanently restrict access to the platform.

Self-Exclusion: Block yourself from accessing Plaza Royal for a set period (ranging from 24 hours to several years).
During this time, you'll receive no promotional offers, and your account will be closed off for gaming activities.
Self-exclusion is an effective tool in maintaining responsible gaming habits.

Account Verification

We take age restrictions seriously. You must verify that you are at least 18 (or the minimum legal age as specified by your jurisdiction) to create an account or continue gaming on our platform.

When creating a new account, you will be asked to provide identification to ensure compliance with local regulations and protection of minors.
Our team is happy to assist in verifying your details if required.

Protection for Vulnerable Players

We understand that not all players are created equal. We offer additional support measures for vulnerable users:

Protection from Self-Exclusion: If you've self-excluded, you won't be able to access our site or engage in promotional activities.
Support Hotline: Reach out to us directly if you feel the need for assistance with your gaming habits.

Warning Signs of Problematic Gaming

Keep an eye on these warning signs:

Spending more money than intended
Playing when feeling anxious, sad, or hopeless
Continuing to play despite financial difficulties
Feeling guilty about spending too much time playing
Struggling with family responsibilities due to gaming habits

If you notice any of these warning signs in yourself or someone else:

Don't hesitate to reach out for support.
Use our tools, such as reality checks and self-exclusion.

Responsible Bonus Usage

Our bonuses are designed to be a part of the enjoyable experience. When using them responsibly:

Always read bonus terms before claiming an offer
Set wagering limits that suit your budget
Don't play beyond what you can afford to lose with those funds
Gamble responsibly while enjoying promotions